Frequently Asked Questions
Nahenahe jewelry is Gold Filled, to maintain the beauty & integrity of your purchase, we recommend treating it with care. Simple maintenance practices, such as gentle washing & proper storage can effectively preserve the longevity of your favorites. We encourage you to refer to the care instructions "Best practices for longevity", designed to help you keep your purchase in top condition.
Because of the custom nature of& product fulfillment processes ALL SALES ARE FINAL to reduce waste items. Unfortunately we do not offer exchanges, returns or refunds, there will be a sizing chart available "Find your perfect fit" to verify the correct size before placing an order. Mahalo for your understanding on our Return Policy.
We will work quickly to ship your order as soon as possible.
Orders typically take 2-5 business days to be delivered, delivery times can vary based on the distance, with closer locations typically arriving sooner & longer distances taking up to 5 business days with possible delays.
*Note: once your package has initiated shipping, all inquires regarding shipping delays, shipping status, etc. must be made through USPS, please understand that we have no control once your package is in the hands of USPS.
Once your order ships, you'll receive a tracking number via email. You can use this to track your package.